We design and develop charity websites that protect public trust, support sustainable fundraising and reduce internal admin pressure.
Custom designs. Clear scope. Built for your team.
Most charities don’t struggle because of lack of purpose or ambition. They struggle with websites that are hard to update, fragile to maintain and unclear to manage internally. Over time, this leads to missed donations, outdated content and unnecessary reliance on developers for basic changes.
A charity website needs to balance storytelling with practical function. It must handle donations, Gift Aid, memberships and reporting reliably, while remaining simple enough for non-technical teams to manage day to day. We ground this in user research, accessibility best practice and real supporter behaviour, not assumptions or templates.
Our Birmingham-based team designs and develops charity websites around how organisations actually work. Clear user journeys, structured content, secure donation flows and a CMS that protects layouts while making updates straightforward. The result is a website that supports fundraising and engagement without adding complexity, risk or unnecessary admin.
As a charity web design agency, we’ve spent over 15 years working with organisations that need to balance fundraising, member engagement and limited internal resources.
Our work for charities has earned consistent five star Google reviews because we prioritise clarity, delivery and long term stability. You get a website that’s easy to manage, secure by default and built to support your organisation as it grows, without creating dependency on an agency.
We’ve delivered charity and membership platforms for organisations including the British Lymphology Society (BLS), the Universities Psychotherapy and Counselling Association (UPCA) and the International Coaching Federation (ICF), each with very different audiences, governance requirements and operational needs.
Designs built around trust, accessibility and clarity. We focus on telling your story clearly, guiding visitors intuitively and removing friction from the donation and engagement journey.
Custom functionality to support memberships, donations, learning resources and renewals, built to be stable, secure and easy to manage without technical risk.
SEO that supports fundraising and awareness goals. We focus on sustainable growth through clean structure, fast performance and content that matches how supporters actually search.
“When we decided to redo our website, we called quite a number of web designers and were provided with numerous addresses of sites created by each designer. We found that ALT Agency had the most sites that we thought were innovative, creative and professional. After speaking a few times with ALT Agency we decided to go with them. It’s the best decision we’ve made in quite some time.
Joe Sapak“There are two important considerations when looking for a designer, work quality and reliability. Alt Agency offer both in spades.
Ben Stephenson“Craig is 100% on it and I mean on it, I can’t recommend him and ALT Agency highly enough.
Al Gosling“I found Craig & ALT Agency through the UKBF forums and I can honestly say its been a pleasure to work with Craig & his team. The end result is exactly what I wanted and more. The site is for my landscaping company with the aim of drumming up more business around our local area as well as somewhere to showcase our previous work to potential clients.
Will Crozier
Charity websites often fail because they’re designed around features rather than day-to-day reality. We design and develop systems that reduce manual work, streamline administration and fit into how your organisation already operates.
Charity websites must stand up to public trust, internal governance and external oversight. We build with clarity, accessibility and structure so your website supports transparency rather than creating risk.
Many charities outgrow their websites quickly. We plan for future needs from the start, whether that means automating existing processes, integrating new systems or supporting new funding models, without forcing disruptive rebuilds.
Your team shouldn’t be afraid to update the website. We structure content and permissions so changes can be made confidently, without breaking layouts, losing data or needing technical support for routine tasks. Content is built from reusable components, so teams can create new pages without needing technical help.
Charity websites need to stand up to more than user expectations. They must satisfy trustees, senior leadership, funders and internal governance requirements. They must also reflect public accountability, Charity Commission visibility and responsible data handling, particularly when handling donor and member information. That makes choosing the right agency a risk decision as much as a creative one.
We reduce that risk by designing and building charity websites that are clear in purpose, proportionate in scope and easy to justify internally. Technical decisions are made for long term stability and operational fit, not novelty or short term wins. We design with accessibility and compliance in mind from the outset, ensuring your website supports inclusive access while meeting governance and public sector expectations.
Our approach avoids unnecessary complexity. We focus on what genuinely supports fundraising, engagement and administration, keeping systems manageable for internal teams and volunteers while staying within realistic budgets.
We also design for continuity. Admin areas are structured to prevent accidental breakage, security is built in as standard, and platforms remain usable even as staff or volunteers change over time.
The result is confidence beyond launch: a charity website that can be approved, maintained and relied upon as part of your organisation’s infrastructure, not an ongoing concern.
A charity website isn’t there to impress. It’s there to support fundraising, reduce admin pressure and clearly communicate impact, all while remaining easy to manage by teams with limited time and resources. For many organisations, digital performance is directly tied to funding stability. Donation drop-off, campaign visibility and supporter retention all affect income forecasts and trustee confidence.
When websites underperform, it’s rarely because of design taste or platform choice. It’s because the site doesn’t support how the charity actually operates day to day.
Your website should make donating feel simple, safe and intentional. Clear messaging, distraction-free donation journeys and trustworthy payment flows remove hesitation and increase completion rates, without relying on pressure tactics or over-designed pages.
A well-built charity website should automate routine tasks. Membership renewals, event sign-ups, reporting and supporter data collection should run quietly in the background, freeing up staff and volunteers to focus on the cause rather than administration.
Supporters, trustees and funders need clarity. Your website should present outcomes, activity and progress in a way that’s easy to understand and easy to update, helping you demonstrate value, accountability and momentum without constant rework.
We design charity websites that boost donations and make memberships simple to manage.
Tell us your goals and we’ll outline the most effective next steps. We’ll explain what’s feasible, what isn’t and what it should cost, so your team can manage the website easily and deliver a reliable experience for supporters and donors.
Start Your ProjectWhat functionality does a charity website need?
A charity website usually needs to do more than tell a story. It needs to raise funds, manage supporters, reduce admin work and provide clear reporting.
Common requirements include online donations, Gift Aid tracking, membership or accreditation management, event bookings, gated resources, learning portals and impact reporting. The right setup depends on how your charity operates day to day, not a generic feature list.
We scope functionality around your operational needs first, so the website actively supports fundraising, engagement and governance rather than adding complexity.
Can your website handle donations and memberships?
Yes. We design and develop charity websites that support one-off and recurring donations, memberships, renewals and secure user accounts.
This can include card payments, direct debit, Gift Aid compliance, automated renewal reminders and member-only areas. Where possible, we reduce manual admin by automating renewals, confirmations and data handling so teams aren’t chasing payments or updating spreadsheets.
Everything is designed to be simple for supporters to use and easy for your team to manage.
Can you integrate with our CRM?
Yes. We regularly integrate charity websites with CRMs, membership systems and fundraising platforms.
This includes established charity tools as well as bespoke or legacy systems. Where direct integrations aren’t available, we implement secure data syncing or structured imports so supporter, member and donation data flows reliably between systems.
Integrations are planned carefully to avoid data duplication, reporting gaps or fragile setups that break during updates.
Is our charity website secure and compliant?
It can be, if it’s designed, developed and maintained properly. Most security issues come from outdated plugins, poor hosting or untested updates rather than the platform itself.
We build security in from the start with controlled plugins, secure hosting environments, encrypted transactions, staging environments for updates and clear access controls. This is particularly important for charities handling personal data, donations and member information.
How much does a charity website cost to build?
Charity website costs vary based on functionality, integrations and complexity. A content-led site with donations is very different from a membership-driven or education-focused platform.
Most bespoke charity website projects typically start from around £10,000 + VAT, increasing where advanced features such as CRM integrations, learning portals or complex membership structures are required.
We scope everything upfront so you know exactly what’s included, what isn’t and why.
How do you support charity websites after launch?
After launch, we focus on keeping your website fast, secure and easy to manage. That includes proactive updates, performance monitoring, security checks and ongoing improvements as your charity evolves. Website maintenance is handled by the same team that built your site, so fixes are fast and context is never lost.
