Website Maintenance Packages and Management
Hand over the daily running and maintenance of your website to our friendly website support team. We can help with general updates, new developments and SEO in a timely manner with a simple website maintenance package.
Now you have your website online it’s time to keep it up to date, whether it be simple updates or major weekly updates, we have a website maintenance package to keep your website fresh and up to date.
Understanding that to get the most out of your website requires constant on-going tweaks – some big and some small – is the first step to understanding how valuable website maintenance is to get your new or existing website generating you a measurable return on investment.
Looking to maintain your website? No matter if you want to simply update a few pages every other week with a few lines of text or require much more attention on a daily basis which could include adding functionality of all sizes on an on-going basis. Website maintenance is what you need to get the most out of your website.
Our guaranteed fast turn around times, leading project management process and your own dedicated account manager, you can sleep easy knowing that your website will always be kept up to date and is working hard in the background for your business.
Looking to get help with maintaining your website?
What is website maintenance?
Why is website maintenance important?
Website maintenance and support packages
Website maintenance cost
PACKAGE 1
5
Hours
- WordPress updates
- Theme updates
- Plugin updates
- Security Audit
PACKAGE 3
25
Hours
- WordPress updates
- Theme updates
- Plugin updates
- Security audit
- SEO audit
- Page speed optimisation
- Content update
- New page(s) designs
- New page(s) development
- And much more…
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The Benefits OfWebsite Maintenance
SECURITY.
With plugin, theme and code updates your website can be secure from constant threats.
IMPROVE VISIBILITY.
Content updates and Link building will help get your website ranking at the top of google.
TIME SAVING.
Have someone else do the regular updates for you, allowing you to grow your business.
DAILY UPDATES.
No matter how big or how small, daily updates can give you a big boost across a short period of time and improve website engagement.
MONTHLY UPDATES.
If your website is less intensive, then monthly website maintenance services may be all that you need to keep up-to date.
ROI.
Constant tiny improvements to your website can add to big gains and better ROI.
The Website Design
And Maintenance Connection
You may think that now you have a new website launched that the traffic will come flooding in and that your website will be a sales machine from day one.
Whilst a well thought out, designed and functional website can begin immediately generating conversions from day one, there are additional sales and conversions to be gained over the long term by constantly tweaking your website to get the most out of your website traffic and understanding your user’s journey from start to finish.
Website design and maintenance go hand in hand and you need to think of both as a constant work in progress. As times change, buying habits change, the way people discover and move through your site changes, web design trends change; therefore your website has to change too. By having a website maintenance package you can ensure that your website stays a step ahead of all the major changes and trends that happen.
Website maintenance isn’t just about optimising for conversions or bolting on new functionality to your website. The maintenance of your website falls into many other areas such as security, speed and content tweaks/changes.
SECURITY.
Security is paramount to your website, whether it’s a custom website development or a WordPress website, hackers are always finding new ways to hack websites so ensuring your website is safe and secure is a key feature of a maintenance package.
SPEED.
With page speed being an important metric to Google and correlated with higher search engine rankings and a better user experience, you can rest assured knowing your website will be as quick loading as possible.
SEARCH.
If you are having SEO done on your website then your SEO agency may recommend you updating your content to be fresh on a weekly or monthly basis, the reason being that relevant and fresh content keeps your user experience fresh and ticks another box with Google as Google loves fresh, relevant and up-to date content.
OUR WEBSITE MAINTENANCE WORK
BIRMINGHAMwebsite Maintenance
Various website maintenance packages
There are various website maintenance packages available on the market and depending which web design agency you work with, they themselves will offer their own website maintenance packages which can make the process of choosing a maintenance package more confusing than it needs to be.
The most common website management and maintenance packages are based around hours and if your digital agency are the same agency who offer your SEO then it is likely that a website maintenance and SEO retainer will be rolled into one.
It’s very important that you get a website maintenance package that is right for you, your budget and your business needs as they can often range from a few hours a month into more tailored packages encompassing development, design, SEO and other digital resources that you may require to maintain your website.
eCommerce Website Maintenance Packages
If you run an ecommerce website than a website maintenance package may be absolutely perfect for you.
With your ecommerce website all about generating sales and return on investment, the great news is that an ecommerce website is the easiest place to measure return on investment with a maintenance package.
Ecommerce websites require a lot of focus and attention – An ecommerce website maintenance package could include anything from adding new products to your website to optimising your product pages and checkout stages as part of a conversion rate optimisation campaign.
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Website Maintenance Packages
1
2
3
Website Maintenance Plans
When looking for or comparing website maintenance plans it’s worth looking at the monthly cost vs. return on investment. By having a website maintenance contract, you can recover your website should it be hacked – Which you may not know how to do. You can save time adding products by having some else add products for you.
You can get the power of a web design agency maintain your website all working to improve your SEO, Conversions and website sales – whilst keeping your website running efficiently and smoothly.
Website Maintenance Definition
Website maintenance can span a broad term, as mentioned above its everything from updating WordPress plugins to ensuring website security adding new products, updating content and maintain SEO, these items can all be done as part of website maintenance.
In summary website maintenance is about keep a website up to date so that it looks, functions and is found across all devices and ensuring it performs optimally.
WordPress Website Maintenance
Maintaining WordPress websites are at the heart of what we do. With WordPress powering a high percentage of all websites and being the most common Content Management System on the market it’s easy to see why WordPress maintenance is essential.
Our WordPress maintenance service includes basic things such as theme updates, plugin updates, security updates, improving page speed along with further WordPress Development. Our WordPress developers know the platform inside out and have over 12 years’ experience working with the platform.
Ad-hoc or retained website maintenance support services
Does your website need a little less T.L.C. than the typical website and so require less hours each month? That’s fine, as you can chose from our ad-hoc support services rather than a monthly website maintenance retainer – Which ever suits your needs and budgets, we have a package for you.
Faq
Our website maintenance service supports all major Content Management System (CMS) platforms.
Starting with the most popular CMS platforms such as WordPress and Shopify, all the way through to custom built PHP websites and even Joomla and Ruby on rails, our team are able to support your website maintenance requirements.
Just some of the platforms we support are:
WordPress
WooCommerce
Shopify
Joomla
PHP (Laravel etc.)
Ruby on Rails
Don’t see your CMS listed or unsure which CMS you require support with? Drop us a call on 0121 663 0202.
Website maintenance packages and cost vary depending on the time required to maintain your website on a weekly or monthly basis. The bare bones maintenance tasks typically take 2-3 hours a month and you would expect to pay around £475+vat for up to 5 hours a month.
If you have other requirements above general technical maintenance to include general day to day things such as changing images, changing text and adding new pages you may be looking at 10 hours for £950+vat per month.
Contact us on 0121 663 0202 with your website maintenance requirements and we will be happy to advise.
Website maintenance is a number of tasks that are required to keep your website themes, files, coding, plugin and more all up to date.
Over time websites can become slow and suffer from security vulnerabilities, by performing regular website maintenance you can ensure your website always stays in the best possible health.
Website maintenance and support packages include many things related to improving the performance and security of your website.
Website maintenance often includes a basic security audit, a page speed audit, a plugin audit and a third-party script audit should you be running any third-party scripts. This will ensure everything is up to date and identify any potential vulnerabilities to be sorted.
A good website maintenance package will also include detailed reporting as to the work carried out and any suggestions that your web developer provides.
We always aim to respond to tier 1 (critical) issues within 1-2 business hours. This would include things such as your website being hacked, your website being down or your website not displaying correctly.
From there an appropriate ‘quick-fix’ plan of action will be defined with the aim to get your website back online and functioning as quickly as possible.
For tier 2 & tier 3 support requests that are not critical and do not require an immediate fix, your dedicated project manager will aim to be in touch within 1 business day to scope out your requirements.
Website maintenance is important because it not only helps offer a better user experience it also prevents any future downtime and can help prevent your website being hacked.
Should your plugins become outdated and not kept up to date then your website could become hacked or even hijacked resulting in damage to your brand as well as lost business opportunities.
Also, heavily customising themes and not updating them can cause update issues in the future when WordPress or the theme gets updated, leaving things not updated for years and then trying to update them can cause serious issues along the way so it is always best to have the latest plugin to ensure maximum compatibility.
The website maintenance process is usually quite straightforward and often results in no down time for your website.
The process first is often to take a backup of your website or push to your staging/development server should you have one.
From there, the plugin upgrades are often done 1 by 1 and the site checked thoroughly to ensure no single plugin has caused an issue.
Once everything is upgraded and tested your website is then pushed live which usually takes a minute or two depending on the size and is then running live without issues.
Yes, you can cancel your website maintenance support package at any time by giving us just a month’s notice as outlined in our terms & conditions.
Yes, this is our speciality!
We have been building and managing WordPress websites for around 15 years.
Whether they are built on custom themes with custom plugins and custom coding or just out of the box WordPress websites, we can support you every step of the way.
Yes, as part of our WordPress speciality we love working on WooCommerce websites.
The team at ALT Agency have expertise in offering website support packages to simple WooCommerce websites all the way through to multi-lingual & multi-currency WooCommerce websites that offer a wide range of products for sale.
Yes.
Cleaning up hacked websites, especially cleaning up hacked WordPress websites is something that we do a lot and not only can we find and clean up common WordPress hacks we can help stop them recurring.
There are a number of ways your website gets hacked and the aim is always to prevent your website getting hacked in the first place.
As part of our website support package, we will further aim to:
Find vulnerabilities with in your website (Not pen-testing)
Plug the vulnerabilities in your website
Install 2FA, activity logging and run bi-weekly malware scans
Whilst we can never guarantee that your website will not get hacked, you will always be in the best position to minimise the risk of being hacked.
Yes.
ALT Agency manages and supports a number of websites that we do not host.
All we would simply require is access to your web host and your CMS admin panel to get started.
Unsure about access? Just drop us a call on 0121 663 0202 and we will be happy to advise.
Yes, for up to 3-months!
You can drop us a call on 0121 663 0202 or reach out to us through the ‘Contact Us’ page and we would be happy to walk you through our website maintenance services.
