website maintenance packages

Website Maintenance Packages and Management

Hand over the daily running and maintenance of your website to our friendly website support team. We can help with general updates, new developments and SEO in a timely manner with a simple website maintenance package.

Now you have your website online it’s time to keep it up to date, whether it be simple updates or major weekly updates, we have a website maintenance package to keep your website fresh and up to date.

Website Design maintenance

Understanding that to get the most out of your website requires constant on-going tweaks – some big and some small – is the first step to understanding how valuable website maintenance is to get your new or existing website generating you a measurable return on investment.

Looking to maintain your website? No matter if you want to simply update a few pages every other week with a few lines of text or require much more attention on a daily basis which could include adding functionality of all sizes on an on-going basis. Website maintenance is what you need to get the most out of your website.

Our guaranteed fast turn around times, leading project management process and your own dedicated account manager, you can sleep easy knowing that your website will always be kept up to date and is working hard in the background for your business.

Looking to get help with maintaining your website?

At ALT Agency, we understand that not every business has the time, resources or expertise to give their site the TLC it needs. No matter, regardless of if you simply need a hand updating a few pages every other week or much more attention on a day to day basis, our team of specialists are happy to help and let you focus on other areas of your business.

We guarantee to always be on the ball with any website changes you require. Our dedicated team combined with our effective project management skills and methodology mean you can rest easy knowing your website is in good hands, remaining well looked after and working hard in the background to support your business goals.

What is website maintenance?

Website maintenance is so much more than keeping your website up and running. Your site is the shop window to your business. It is likely going to be the first time a potential customer comes into contact with you, and therefore needs to represent your company’s brand messaging effectively, be up to date with all the latest goings on (both in your organisation and your industry), and leave a positive lasting impression.

Website’s require ongoing updates and amendments to ensure loading speed is optimised, they are ranking well in Search Engine Result Pages (SERPs) and convert those impressions to customers.

Common tasks that you should be considering include thematic updates, plugin updates, WordPress and other CMS updates, ensuring Google’s Core Web Vitals are optimised, fixing broken links, updating URL redirects, etc, etc. Sounds overwhelming right? This is where we come in. Our guys keep your website in great health and put you in a good position to attract new clients and support existing ones.

Why is website maintenance important?

As a hub of information, your website is the centre for all online campaigns and is crucial for conversions. What your customers want is shifting constantly and you have to be ready to constantly adapt to meet these wants. That’s where the importance of ongoing upkeep comes in.

Updates piques interest, making it more likely that you’ll engage with existing customers and attract new ones. Regular alterations are also great from an SEO perspective, and helps boost sites visibility.

Neglecting your website could lead to not only performance issues but also security issues where your website not only becomes slow but also becomes vulnerable to hackers who could tamper with your website or use it to host spammy pages causing you further problems with both your SEO, web host, damage your company’s reputation and even cause your leads & enquiries to drop.

Website maintenance and support packages

A website maintenance package is the perfect way to keep your website in top top shape and always up to date. Enabling you the time to focus your efforts at what you’re best at; running your business.

Our thoughtfully developed website maintenance packages have proven to be extremely popular with a number of clients. Our experienced website designers, developers and digital marketing team combine their knowledge to maintain your website and keep it performing to serve your business needs.

There are a number of website maintenance packages available for you to choose from. We understand that every business is unique, so within each package there is the flexibility to customise it so that it’s tailored to you.

Website maintenance cost

As a business ourselves, we understand that sometimes outsourcing your website maintenance services to an agency can come with hidden costs and become very expensive (for not a whole lot to show for!) It’s likely you’ve already invested thousands or pounds into your website to get it to where it is, and that is why we firmly believe that ongoing maintenance and development should not be expensive and prevent you from achieving other business goals.

We aim to be upfront and transparent about our web maintenance costs,starting at £475+vat/month. Our packages are designed to be all inclusive. This means they don’t just cover the updating of WordPress and other CMS plugins, but also SEO audits from our team’s SEO specialist, Core Web Vital audits, etc, and consequently rectifying any issues that these bring to our attention.




  • WordPress updates
  • Theme updates
  • Plugin updates
  • Security Audit



  • WordPress updates
  • Theme updates
  • Plugin updates
  • Security audit
  • SEO audit
  • Page speed optimisation
  • Content updates



  • WordPress updates
  • Theme updates
  • Plugin updates
  • Security audit
  • SEO audit
  • Page speed optimisation
  • Content update
  • New page(s) designs
  • New page(s) development
  • And much more…

OUR Testimonials

The Benefits OfWebsite Maintenance



With plugin, theme and code updates your website can be secure from constant threats.

improve visibility


Content updates and Link building will help get your website ranking at the top of google.

time saving


Have someone else do the regular updates for you, allowing you to grow your business.

daily update


No matter how big or how small, daily updates can give you a big boost across a short period of time and improve website engagement.

monthly update


If your website is less intensive, then monthly website maintenance services may be all that you need to keep up-to date.



Constant tiny improvements to your website can add to big gains and better ROI.

The Website Design

And Maintenance Connection

Website maintenance in Birmingham

You may think that now you have a new website launched that the traffic will come flooding in and that your website will be a sales machine from day one.

Whilst a well thought out, designed and functional website can begin immediately generating conversions from day one, there are additional sales and conversions to be gained over the long term by constantly tweaking your website to get the most out of your website traffic and understanding your user’s journey from start to finish.

Website design and maintenance go hand in hand and you need to think of both as a constant work in progress. As times change, buying habits change, the way people discover and move through your site changes, web design trends change; therefore your website has to change too. By having a website maintenance package you can ensure that your website stays a step ahead of all the major changes and trends that happen.

ALT Agency has many flexible types of web maintenance packages available

You simply purchase a set number of hours each month to use as you wish – whether that be for design, development or SEO, the choice is completely yours and we can make these packages bespoke to your needs.

You can scale up and down the number of hours you require each month and there are no contracts to sign, no hidden fees and no long-term commitment.

Website maintenance isn’t just about optimising for conversions or bolting on new functionality to your website. The maintenance of your website falls into many other areas such as security, speed and content tweaks/changes.



Security is paramount to your website, whether it’s a custom website development or a WordPress website, hackers are always finding new ways to hack websites so ensuring your website is safe and secure is a key feature of a maintenance package.



With page speed being an important metric to Google and correlated with higher search engine rankings and a better user experience, you can rest assured knowing your website will be as quick loading as possible.



If you are having SEO done on your website then your SEO agency may recommend you updating your content to be fresh on a weekly or monthly basis, the reason being that relevant and fresh content keeps your user experience fresh and ticks another box with Google as Google loves fresh, relevant and up-to date content.

birmingham website maintenanceBIRMINGHAMwebsite Maintenance

Various website maintenance packages

There are various website maintenance packages available on the market and depending which web design agency you work with, they themselves will offer their own website maintenance packages which can make the process of choosing a maintenance package more confusing than it needs to be.

The most common website management and maintenance packages are based around hours and if your digital agency are the same agency who offer your SEO then it is likely that a website maintenance and SEO retainer will be rolled into one.

It’s very important that you get a website maintenance package that is right for you, your budget and your business needs as they can often range from a few hours a month into more tailored packages encompassing development, design, SEO and other digital resources that you may require to maintain your website.

eCommerce Maintenance Packages
eCommerce Website Maintenance Packages

If you run an ecommerce website than a website maintenance package may be absolutely perfect for you.

With your ecommerce website all about generating sales and return on investment, the great news is that an ecommerce website is the easiest place to measure return on investment with a maintenance package.

Ecommerce websites require a lot of focus and attention – An ecommerce website maintenance package could include anything from adding new products to your website to optimising your product pages and checkout stages as part of a conversion rate optimisation campaign.

Are You Ready

To Start On Your Next Web Project?

Website Maintenance Packages

Website Maintenance Plans

When looking for or comparing website maintenance plans it’s worth looking at the monthly cost vs. return on investment. By having a website maintenance contract, you can recover your website should it be hacked – Which you may not know how to do. You can save time adding products by having some else add products for you.

You can get the power of a web design agency maintain your website all working to improve your SEO, Conversions and website sales – whilst keeping your website running efficiently and smoothly.

Website Maintenance DefinitionWebsite Maintenance Definition

Website maintenance can span a broad term, as mentioned above its everything from updating WordPress plugins to ensuring website security adding new products, updating content and maintain SEO, these items can all be done as part of website maintenance.

In summary website maintenance is about keep a website up to date so that it looks, functions and is found across all devices and ensuring it performs optimally.

WordPress Website Maintenance

Maintaining WordPress websites are at the heart of what we do. With WordPress powering a high percentage of all websites and being the most common Content Management System on the market it’s easy to see why WordPress maintenance is essential.

Our WordPress maintenance service includes basic things such as theme updates, plugin updates, security updates, improving page speed along with further WordPress Development. Our WordPress developers know the platform inside out and have over 12 years’ experience working with the platform.

Ad-hoc or retained website maintenance support services

Does your website need a little less T.L.C. than the typical website and so require less hours each month? That’s fine, as you can chose from our ad-hoc support services rather than a monthly website maintenance retainer – Which ever suits your needs and budgets, we have a package for you.


Our website maintenance service supports all major Content Management System (CMS) platforms.

Starting with the most popular CMS platforms such as WordPress and Shopify, all the way through to custom built PHP websites and even Joomla and Ruby on rails, our team are able to support your website maintenance requirements.

Just some of the platforms we support are:
PHP (Laravel etc.)
Ruby on Rails

Don’t see your CMS listed or unsure which CMS you require support with? Drop us a call on 0121 663 0202.

Website maintenance is a number of tasks that are required to keep your website themes, files, coding, plugin and more all up to date.

Over time websites can become slow and suffer from security vulnerabilities, by performing regular website maintenance you can ensure your website always stays in the best possible health.

Website maintenance and support packages include many things related to improving the performance and security of your website.

Website maintenance often includes a basic security audit, a page speed audit, a plugin audit and a third-party script audit should you be running any third-party scripts. This will ensure everything is up to date and identify any potential vulnerabilities to be sorted.

A good website maintenance package will also include detailed reporting as to the work carried out and any suggestions that your web developer provides.

We always aim to respond to tier 1 (critical) issues within 1-2 business hours. This would include things such as your website being hacked, your website being down or your website not displaying correctly.

From there an appropriate ‘quick-fix’ plan of action will be defined with the aim to get your website back online and functioning as quickly as possible.

For tier 2 & tier 3 support requests that are not critical and do not require an immediate fix, your dedicated project manager will aim to be in touch within 1 business day to scope out your requirements.

Website maintenance is important because it not only helps offer a better user experience it also prevents any future downtime and can help prevent your website being hacked.

Should your plugins become outdated and not kept up to date then your website could become hacked or even hijacked resulting in damage to your brand as well as lost business opportunities.

Also, heavily customising themes and not updating them can cause update issues in the future when WordPress or the theme gets updated, leaving things not updated for years and then trying to update them can cause serious issues along the way so it is always best to have the latest plugin to ensure maximum compatibility.

The website maintenance process is usually quite straightforward and often results in no down time for your website.

The process first is often to take a backup of your website or push to your staging/development server should you have one.

From there, the plugin upgrades are often done 1 by 1 and the site checked thoroughly to ensure no single plugin has caused an issue.

Once everything is upgraded and tested your website is then pushed live which usually takes a minute or two depending on the size and is then running live without issues.

Yes, you can cancel your website maintenance support package at any time by giving us just a month’s notice as outlined in our terms & conditions.

Yes, this is our speciality!

We have been building and managing WordPress websites for around 15 years.

Whether they are built on custom themes with custom plugins and custom coding or just out of the box WordPress websites, we can support you every step of the way.

Yes, as part of our WordPress speciality we love working on WooCommerce websites.

The team at ALT Agency have expertise in offering website support packages to simple WooCommerce websites all the way through to multi-lingual & multi-currency WooCommerce websites that offer a wide range of products for sale.


Cleaning up hacked websites, especially cleaning up hacked WordPress websites is something that we do a lot and not only can we find and clean up common WordPress hacks we can help stop them recurring.

There are a number of ways your website gets hacked and the aim is always to prevent your website getting hacked in the first place.

As part of our website support package, we will further aim to:

Find vulnerabilities with in your website (Not pen-testing)
Plug the vulnerabilities in your website
Install 2FA, activity logging and run bi-weekly malware scans

Whilst we can never guarantee that your website will not get hacked, you will always be in the best position to minimise the risk of being hacked.


ALT Agency manages and supports a number of websites that we do not host.

All we would simply require is access to your web host and your CMS admin panel to get started.

Unsure about access? Just drop us a call on 0121 663 0202 and we will be happy to advise.

Yes, for up to 3-months!

You can drop us a call on 0121 663 0202 or reach out to us through the ‘Contact Us’ page and we would be happy to walk you through our website maintenance services.

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