A WordPress website build focused on clear journeys, accessibility and usability for families, carers and job seekers.
Sonderwell provide personalised home care for people with complex health needs, helping them live as independently as possible.
Their services support both individuals and families, with a strong emphasis on dignity, transparency and person-centred care.
That focus on the individual needed to be reflected clearly in how the website communicates services, costs and next steps.
Clear user journeys for different audiences - Services, care costs, careers and real stories are all accessible within one click from a simple, consistent menu.
Content that is easy to find and understand - Care information, training details, compliance content and industry updates are presented clearly without overwhelming users.
An easy-to-manage website - The team can add and update pages confidently through WordPress without technical support.
A supportive user experience - Subtle interactions and restrained design choices reinforce trust and care, without distracting from the information people need.
Since launch, we have continued to work with Sonderwell to refine the website and improve how users move through key content.
Ongoing website maintenance ensures WordPress and supporting plugins remain up to date, stable and secure, while regular optimisation helps improve conversion paths without adding unnecessary complexity.
This approach keeps the website reliable, easy to manage and aligned with the needs of families, carers and job seekers as the organisation grows.
“When we decided to redo our website, we called quite a number of web designers and were provided with numerous addresses of sites created by each designer. We found that ALT Agency had the most sites that we thought were innovative, creative and professional. After speaking a few times with ALT Agency we decided to go with them. It’s the best decision we’ve made in quite some time.
Joe Sapak“There are two important considerations when looking for a designer, work quality and reliability. Alt Agency offer both in spades.
Ben Stephenson“Craig is 100% on it and I mean on it, I can’t recommend him and ALT Agency highly enough.
Al Gosling“I found Craig & ALT Agency through the UKBF forums and I can honestly say its been a pleasure to work with Craig & his team. The end result is exactly what I wanted and more. The site is for my landscaping company with the aim of drumming up more business around our local area as well as somewhere to showcase our previous work to potential clients.
Will Crozier
