A WordPress website build focused on clear journeys, accessibility and usability for families, carers and job seekers.
Sonderwell
Who Are Sonderwell?
Sonderwell provide personalised home care for people with complex health needs, helping them live as independently as possible.
Their services support both individuals and families, with a strong emphasis on dignity, transparency and person-centred care.
That focus on the individual needed to be reflected clearly in how the website communicates services, costs and next steps.
What Sonderwell Benefit From
Clear user journeys for different audiences - Services, care costs, careers and real stories are all accessible within one click from a simple, consistent menu.
Content that is easy to find and understand - Care information, training details, compliance content and industry updates are presented clearly without overwhelming users.
An easy-to-manage website - The team can add and update pages confidently through WordPress without technical support.
A supportive user experience - Subtle interactions and restrained design choices reinforce trust and care, without distracting from the information people need.
Post Launch
Since launch, we have continued to work with Sonderwell to refine the website and improve how users move through key content.
Ongoing website maintenance ensures WordPress and supporting plugins remain up to date, stable and secure, while regular optimisation helps improve conversion paths without adding unnecessary complexity.
This approach keeps the website reliable, easy to manage and aligned with the needs of families, carers and job seekers as the organisation grows.
What Our Clients Say
“ALT Agency designed and delivered our new website to an excellent standard, meeting all of our requirements and completing the project on time. We are very satisfied with the collaboration and would happily recommend ALT Agency as a reliable and professional web design supplier."
Maja Foster“ALT Agency have been an absolute joy to work with. The whole team are efficient, knowledgeable and professional, and from the outset it felt like they were genuinely invested in what we wanted to achieve. We are so happy with the final site. This is a team that truly knows what they’re doing, and I wouldn’t hesitate to highly recommend ALT to anyone looking to elevate their online presence."
Jean-Anne Russell“We’ve worked with the ALT Agency development team for a number of years, and they’ve been instrumental in maintaining and enhancing our multi-country ecommerce website. Their work has contributed to improved site stability, visibility, customer retention and enhanced engagement."
Mandy Bisla“It’s been a year since we moved our website maintenance package over to ALT Agency and we couldn’t be happier with the service we receive on a month-by-month basis. The team are always on hand to give great advice and never question the challenge of any new developments we send their way! All are experts in their field and we really value their help in making sure our three websites are performing well and plugins are updated monthly. Would definitely recommend!"
Sarah Pritchard“Recently worked with ALT Agency in the building of our new company website. They have been a pleasure to work with, in terms of both their expertise in web design, and Wordpress development, and the way they have met deadlines and managed budget, throughout the entire process. I wouldn't hesitate to recommend ALT."
Suzanne Aspden“I couldn’t be happier with the service I received! ALT Agency completely transformed our website and helped us to achieve so much more visibility online. Since the update, our online bookings have increased significantly, and we’ve had so many compliments on how professional and easy to use the site is."
Harvey | Martin“Wow, these guys are serious about their work and just as serious about their clients! If it hadn't been for ALT and their amazing team, we would never have got up and running so fast. A six-week turnaround for a fully functioning WordPress site with WooCommerce and we couldn't be happier. Thanks ALT Agency and looking forward to collaborating on Phase 2!"
Helena Reeves