A bespoke Laravel platform built to manage memberships, payments and digital events at scale.
The ICF (UK Charter Chapter)
Who are the ICF?
The UK ICF is the UK chapter of the world’s largest non-profit coaching organisation, supporting a global community of tens of thousands of members.
The organisation works to raise standards across the coaching profession through certification, resources and independent accreditation, supported by local chapters worldwide.
Their platform needs to support a large, active membership base while delivering resources, events and community features reliably and securely.
What the ICF Benefit From
Automated membership management - Member sign-ups, renewals and fee collection are handled automatically through a custom user management system, reducing manual administration.
Integrated online payments and billing - Event tickets, webinars and resources can be purchased online, with auto-rebilling, invoicing and reporting built in.
A scalable digital events platform - Zoom webinar integration allows the organisation to deliver paid webinars, courses and accreditations at scale, creating new revenue streams.
A system that is easy to manage internally - Despite the complexity behind the scenes, administrators can manage content, members and site activity through a clear, custom-built CMS without developer support.
Post Launch
Following launch, engagement across the platform increased as members began using the new features for events, resources and profile management.
The UK ICF continue to work with us on further system development, refinements and maintenance as requirements evolve.
This ongoing partnership ensures the platform remains secure, scalable and aligned with the organisation’s goals.
What Our Clients Say
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Helena Reeves“ALT Agency have been an absolute joy to work with. The whole team are efficient, knowledgeable and professional, and from the outset it felt like they were genuinely invested in what we wanted to achieve. We are so happy with the final site. This is a team that truly knows what they’re doing, and I wouldn’t hesitate to highly recommend ALT to anyone looking to elevate their online presence."
Jean-Anne Russell“We’ve worked with the ALT Agency development team for a number of years, and they’ve been instrumental in maintaining and enhancing our multi-country ecommerce website. Their work has contributed to improved site stability, visibility, customer retention and enhanced engagement."
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